putting tweets under the tree this holiday
December 13th, 2010

Ever tire of the same old holiday gift wrap? Ever wish there was a way to crowdsource your good tidings and cheer? Ever find yourself thinking, “If only I could do all of my shopping in 140 characters or less?”
Tweetwrap to the rescue!
The Barbarian Group launched Tweetwrap this week as part of a three-part campaign for Samsung to promote the “boosted” RF510 laptop. The agency delivered an application that allows users to design their own unique gift wrap using five fun patterns, five tweet threads, or a thread of their choosing. Users can choose to “keep it” by downloading a JPG to their desktop, or “get it” by purchasing a roll of the wrap (free to the first 3000 orders). Then, users can take photos of their wrapped presents, upload them to the Boosted Facebook Page, and enter to win an RF510 Notebook by Samsung.
“This is really exciting for us because this is something that steps beyond the norm of Samsung’s day to day product-focused advertising,” notes James Murphy, Creative Director, on TBG’s blog.
Will gift wrap sell more laptops? What will come next in the series for Samsung and their agency? More importantly, how will you use Twitter, or any other social media, this year and next to activate the brands that you’re working with and engage consumers in unexpected ways?
ikea’s fashionably social campaign
December 1st, 2010

Ikea and agency, Forsman & Bodenfors of Sweden, are at it again as they reinvent their annual Ikea Wardrobe campaign. I recently posted on the group’s creative campaign to sell kitchen appliances via coffee table cookbooks; in this campaign they’ve turned everyday household storage into fashion show knockout.
Garderob, which means “wardrobe” in English, was the hook for a media blitz announcing the annual campaign, the design competition that fed the event, the website that promoted that competition and the four-day event that showcased the 25 designers chosen to compete in the final fashion spectacle.
Tapping traditional and online media outlets, the campaign went above and beyond the promotion of inexpensive furniture to build a current and creative story around what it is we do with that furniture. The rich storytelling around a relatively plain, box-shaped storage unit enabled Ikea to position their brand into the rich lives of designers, fashionistas, and fashion-forward consumers in Stockholm and throughout Sweden.
Ultimately, the grand-prize winner was a young watchmaker, but the real winner was Ikea with more than 60 journalists reporting on the fashion event and more than 10,500 people attending that same event over four days.
ikea’s creative bakes something sweet
November 5th, 2010

Inspired by high fashion and Japanese minimalism, Forsman & Bodenfors created not only a desire for the brand’s products (specifically kitchen appliances) but a beautiful cookbook and fun mobile app. When tasked with promoting the home furnishing’s spatulas, bowls, and the like, this creative team turned what could have been another oh-look-how-they-shot-those-tongs exercise and instead delivered something memorable and measurable.
The “Homemade Is Best” campaign’s foundation is a 140-page cookbook that looks like nothing we’ve seen before. Leave it to Ikea to shift the frame and show us cooking from an accessible and design-savvy perspective. Carl Kleiner’s photos are curious and playful. Who knew that the ingredients for thumbprint cookies were so spectacular?
Copies of the book are being distributed as a free gift to customers who visit the kitchen areas of Ikea stores in Sweden. It is not currently available in other countries, but the agency hopes it will be soon.
Not content with just the baking guide as coffee-table book, the campaign also includes an app to help folks work off the calories they consume as they bake and eat their way through 30 classic Swedish recipes. Users choose their cake and form of exercise, and off they go! Tracking routes, counting calories, and saving favorites front a gentle reminder to check out Ikea’s goods, but are always at the forefront.
From small cookies to large cakes, Forsman & Bodenfors have cooked up a delicious campaign that puts Ikea in the kitchen, having fun and inviting us to join.
rethinking reading at 1024×768
October 23rd, 2010
This one goes out to Mr. T and all the storytellers that inspire.
crowdsourcing: fab or fail?
October 14th, 2010

Much has been written about the recent redesign and retraction of Gap’s new visual identity. What hasn’t received much attention, relatively speaking, is the attempt by Gap to harness the energy and redirect it via crowdsourcing.
Only days after Bill Chandler, VP of corporate communications, described the new mark as “a more contemporary, modern expression” he was expressing doubt and corporate’s new thinking could be found on the brand’s Facebook page: “We love our version, but we’d like to see other ideas.”
Just as the haters reloaded for another round of venomous critique, the world’s second largest specialty retailer gave them another reason to attack. A flagship brand and household name, with the ability to bankroll a redesign of such monumental proportions, was coming to the design community with its hands out, asking for spec work. How low could they go?
Now, some proclaim it has all been a premeditated, strategically planned-and-plotted process to gather up media attention, create buzz within passionate communities, and essentially reinvigorate a brand. Others hail the quick comeback as a savvy move, tapping into the zeitgeist of social media and “leveraging the mass collaboration enabled by Web 2.0 technologies to achieve business goals,” as defined by Wikipedia (irony intended here).
You’d be hard pressed to find an abundance of opinion in the “fab” camp and can hardly make your way through the Web without stumbling on a bit about Gap’s gaffe. Either way, the conversation may evolve as the “public as professional stand-ins” exposure begins to spark conversation. I, for one, welcome the dialogue and think that as digitally inclined professionals, we need healthy discourse on how our tools are affecting change in the business process and in client expectations. What are your thoughts?
Are you ready for the next time your client considers your work a fumble and calls a ringer off the bench to finish the game? Are you, perhaps, the ringer? And do you consider that opportunity to engage mass opinion and insight (using that word broadly) fab or fail?
[ this post also appeared on TalentZoo Media, along with the following ]
the gap’s great marketing gaffe
The denim-clad world did a 180 last week, and somewhere a designer weeps for what could have been. A simple logo redesign turned ugly, and consumers had plenty to say (and tweet) about it. If you missed the death and rebirth of Gap’s iconic blue square, here’s a quick recap (pictures will not be shown out of respect for the still grieving; links, however, will be abundant).
In 1969, Donald G. and Doris F. Fisher open the first Gap store in San Francisco. They open their second store in San Jose in 1970 and establish headquarters in Burlingame, California. They have four employees.
The name of the clothing retailer is based on a popular phrase at the time, “the Generation Gap,” which describes the chasm, both in fashion and culture, between the day’s youth and their parents.
In 1972, The Gap Stores file an application with the U.S. Patent and Trademark Office for a service mark. A second filing occurs two years later for a trademark, with first commercial use in 1974 (Gap has 25 stores at this point) and registration is granted in 1976.
At this point, the visual identity is a stylized wordmark owned by The Gap. Fitting of the time and brand, the logo reflects the casual, clean, and simple lifestyle of their target — young people craving the comfort of denim and T-shirts and, perhaps more importantly, insisting that their personal “uniform” not be that of their parents.

The 1980s saw growth via business units launched from within and acquisitions. The company acquired Banana Republic in 1983 and launched GapKids in 1986 and babyGap in 1989. During this decade, the much-beloved and championed blue box logo debuts.

The 1990s welcomed the launch of Old Navy and GapBody. As the multiplying sister brands begin to overpower (and perhaps cannibalize) the parent brand, the solid blue color field and thin serifed logotype remain the same. The established “mother ship” is the anchor for both in-store merchandising and point-of-sale, print, and online advertising and promotion.
The shift continues as the brand survives into a new century — younger consumers gravitate to Old Navy, professionals turn to Banana Republic — and looks to new product lines, celebrity spokesmodels, and fashion photographers. The logotype remains untouched, and by 2008, the company employs more than 150,000 people throughout more than 3,000 stores worldwide.
So how, in 2010, nearly 30 years in, did we end up here?

The new logo, designed by New York agency Laird & Partners and created with a bright outlook on the brand’s future, took up residence on the Gap’s website and found itself in the middle of a huge hatefest. Quickly, running commentaries on the change filled social media spaces, touching on the ill-advised direction and the so-simplistic-as-to-be-absurd creative (or lack thereof) direction.
A brand that had anchored an empire and represented one of the world’s largest specialty retailers — one that had remained strong and stable for decades — suddenly found itself in the middle of shouting match. It didn’t take long for the powers that be to recognize the mistake they’d made in underestimating the power, and popularity, of the old blue box and sedate serif typography.
“There may be a time to evolve our logo, but if and when that time comes, we’ll handle it in a different way,” proclaimed Marka Hansen, president of Gap Brand, North America in a statement issued this week.
What started as a refresh and a reinvigoration turned into mudslinging and crowdsourcing and ended up right back at square one. The jury’s still out on what offended the masses more — the clumsy snap-on redesign or the solicitation to the community to re-redesign gratis. Either way, the company stumbled and recovered, not so gracefully, and it is to be seen how that may affect the brand and its ability to lead a loyal, leaden, and vocal following.
the worst ad in america
October 4th, 2010

It’s the ad with the funny-looking guy wearing that loud jacket and that jingle that sticks in your head for days. Maybe it’s the spot with the animated character who looks like dancing zombie road kill, or perhaps it’s the one with the actor-turned-singer-turned-security-guard. They are the ads we can’t stand but we can’t stand to turn off, and they’re being honored by Consumerist.com’s first annual Worst Ad in America Awards.
Last week, it was announced that a roster of 30 ads (airing this year) would be competing within six categories, among them major brands like Honda, McDonald’s, and State Farm and some lesser-known but equally as liable brands such as 1-800 Dentist and 5-Hour Energy. All of the contestants were chosen based on readers’ submissions.
“The masses have spoken and they are sick and tired of viewing ads that only stimulate irritation, rather than substance,” said Meghann Marco, executive editor of Consumerist.com.
The nation’s leading not-for-profit consumer advocacy organization and subsidiary of Consumers Union, the publisher of Consumer Reports, and ConsumerReports.org recently announced the winners of the “Fast Forward” Award; here they are in each of the six categories. Take a look — is that spot you love to hate a 2010 winner? Would you admit it if it was?!
Absolute Worst Ad in America:
Staples — Wow! That’s a Low Price!
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Most Grating Performance by a Human:
McDonald’s — The “Don’t-even-talk-to-me-until-I’ve-had-my-coffee” jerkface
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Most Annoying Animated Spokesthing:
The General Insurance — The General
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Duo or Group Who Needs to be Broken Up:
J.G. Wentworth — The Opera-Singing Bus Riders
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Celebrity Who Must Have Lost the Most Money in the Housing Crash:
ExtenZe — Jimmy Johnson
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Creepiest Commercial:
Liberator Medical — No More Used Catheters
Final results can be found here.
This post also appears at TalentZoo’s blog, Beneath the Brand, as “The Worst Ad in America.”
creative stimulus: redesigning the dollar
September 25th, 2010

The Huffington Post recently posted a piece on The Dollar ReDe$ign Project. This online contest to redesign the American dollar bill is described by organizer Richard Smith as a way to “rebrand the US Dollar, rebuild financial confidence and revive our failing economy.” No small task and not particularly convincing if the posted comments are any indication. But seeing the amount of creative energy expended, the solutions shared and the rationale underpinning these submissions, it’s clear that many of us believe in the power of a good redesign.
Billed as “the ‘only’ realistic way for a swift economic recovery,” I wondered if Smith might need to step away from the computer for a few hours. Described as “the ‘only’ pragmatic way to add some realistic stimulation into our lives,” I began to see the beauty in this open design project. And the genius behind striking up such an initiative.
Crowdsourcing American currency as the ultimate feel-good and minting a new calling card for Mr. Smith. That’s no chump change.
While the competition is closed, voting on the winner continues until September 30, 2010. Submissions are still being received as of this writing — so if you’re inclined to show the world what’s inside your wallet (or your sketchbook, cocktail napkin or hard drive) head over and throw your bills into the pile. Of course, you can also just take a look and see what inspiration you might find.
Fix the economy, unlikely. Add a little something different to your portfolio, sure thing. Boost the profile of a fellow creative and savvy marketer, absolutely.
top web brands <3 blue
September 21st, 2010

COLOURlovers, an online community of folks who love all things color and creative, has put together a comprehensive color study of the top 100 websites. Not satisfied to simply rank these sites in numerical order, the team there created — and kindly shared — an infographic that tells an interesting story.
The bottom line: If you’re aiming for the top, you’d best be blue.
Take a look for yourself. It’s a great piece of info at a glance.
For those thinking that the Web’s big brands have broken out of the tight bounds of corporate identity, you may be surprised to find that just as traditional brands gravitate to the indigo end of the spectrum, so too do their Web-based brethren. What is striking is the crowd of social media sites — Facebook, Twitter, LinkedIn, and MySpace — clustered in blue.
David Zax, blogging for Fast Company, suggests that the “phenomenon called ‘economies of agglomeration’” could be at work here, and in creating a “’blue district,’ (the color blue) becomes the only respectable place for a social media company to set up shop; a brilliant but fuchsia-branded networking site may flounder. He also cites a Wired study, conducted in 2003, that noted the import of location and proximity in the color spectrum and similar groupings as the ones found and illustrated by COLOURlovers.
As the boundaries blur between a brand’s owned (and controlled) website and its social media space (who needs a microsite anymore, really), it will be interesting to see how identity and brand are maintained. If this social-equals-blue equation bears out, what’s to become of the established brand that’s orange inside and out? What of the new brand just starting out, looking to stake out new territory and shake up its category?
It would appear — with this infographic and the reality it reveals — that online brands, and those spending more and more time there, will follow a tried-and-true, paint-by-numbers approach to color.
malt, the brand: before and after
August 18th, 2010


I recently had the pleasure of working as a Pro Bono Consultant for the Taproot Foundation with the executive team at Marin Agricultural Land Trust. I chose to join this team as one of two Graphic Designers, feeling like I wanted to dive into a richly creative project and learn about this 30-year-old brand from the inside out. As you can see from the “before-and-after” examples above, it was quite a journey. And the arrival was a delight for all involved, myself included.
What started as an exercise in rebranding and reinvention became a deep and engaging process of discovery and development. And ultimately, for me, it became a process of re-confirmation: that to truly represent a brand, wholly new or decades old, I must find what is authentic and true to that brand and bring it to life in a way that sacrifices none of the essence and, in fact, illuminates and elevates that core in a way that resonates completely and without the need for guidance or instruction.
As the new identity is activated we will see how this refreshed brand is embraced and championed by existing stakeholders and supporters and understood by those who will only now discover it and come to learn about the brand and what it means to them.