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	<title>ml haynes designuser experience&#187;ml haynes design</title>
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		<title>another social browser crashes the party</title>
		<link>http://mlhaynesdesign.com/another-social-browser-crashes-the-party/</link>
		<comments>http://mlhaynesdesign.com/another-social-browser-crashes-the-party/#comments</comments>
		<pubDate>Mon, 15 Nov 2010 16:00:41 +0000</pubDate>
		<dc:creator>ML Haynes Design</dc:creator>
				<category><![CDATA[blog]]></category>
		<category><![CDATA[interactive]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://mlhaynesdesign.com/?p=1013</guid>
		<description><![CDATA[A new browser — built with social networking at the forefront — has come on the scene, and the folks from the “Netscape Mafia” are banking on the explosion of social media and our insatiable desire to be constantly connected through those networks. A group of Netscape alumni founded and financed RockMelt, the company, and [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-1023" title="rockmelt_480x240" src="http://mlhaynesdesign.com/wp-content/uploads/2010/11/rockmelt_480x240.jpg" alt="" width="480" height="240" /></p>
<p>A new browser — built with social networking at the forefront — has come on the scene, and the folks from the “Netscape Mafia” are banking on the explosion of social media and our insatiable desire to be constantly connected through those networks.</p>
<p>A group of Netscape alumni founded and financed <a href="http://www.rockmelt.com/" target="blank">RockMelt,</a> the company, and the release of their new browser comes 16 years after Netscape introduced the first commercial Internet browser.</p>
<p>“We think it is a fantastic time to build a company around a browser,” said <a href="http://en.wikipedia.org/wiki/Marc_Andreessen" target="blank">Marc Andreessen,</a> Netscape co-founder and principal financial backer through his venture capital firm, Andreessen Horowitz.</p>
<p>RockMelt, the browser, lets users experience the Web, especially the social Web, without the hassle of the back-and-forth toggling that other browsers require. Sure, tabs are great, and we’ve come quite adept at speeding in, out, and around our top picks, but imagine if you could do the same all more efficiently and with a much higher level of interconnectedness.</p>
<p>CEO Eric Vishria did just that.</p>
<p>“The thing that really led us to this was the observation that the typical Web user only visits five to seven unique websites,&#8221; he said. &#8220;Like they only visit a handful of websites and they visit them multiple times a day, basically going back polling for updates. And to us, the thing that didn&#8217;t make sense about that is it&#8217;s 2010 and the browser isn&#8217;t, like, intelligent enough to understand that I do the same thing 10 times a day — just to have that content ready and waiting for me. And that&#8217;s what we&#8217;ve tried to do here.”</p>
<p>Currently, users can “reserve a spot” on the beta list via their Facebook account. In the future, all users will be required to log in to Facebook as a gateway to the browser — the social’s baked right in. RockMelt joins a roster of also-rans in the browser game. <a href="http://flock.com/" target="blank">Flock,</a> released in 2003, has many of the same features but came out before social media hit big. <a href="http://www.google.com/chrome/intl/en/more/index.html" target="blank">Chrome,</a> backed by Google and promoted to millions daily, has only eight percent market share.</p>
<p>I’ve got my beta and will be test-driving this browser, putting it through the paces to determine if I’m ready to change. What do you think? Would you make the change to a new and different browser if it made your social (media) life easier?</p>
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		<title>google instant: the ultimate search engine optimization</title>
		<link>http://mlhaynesdesign.com/google-instant-the-ultimate-search-engine-optimization/</link>
		<comments>http://mlhaynesdesign.com/google-instant-the-ultimate-search-engine-optimization/#comments</comments>
		<pubDate>Wed, 15 Sep 2010 06:50:13 +0000</pubDate>
		<dc:creator>ML Haynes Design</dc:creator>
				<category><![CDATA[search engine marketing]]></category>
		<category><![CDATA[search engine optimization]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://mlhaynesdesign.com/?p=769</guid>
		<description><![CDATA[You’ve researched keywords. You’ve filtered phrases. Your on-page and off-page content and metadata are optimized. And your site’s ready to pull out and ahead of the competition. High ranking is within reach, and glory is yours for the taking. Then some unknown — with a name that starts with a capital “A” — shows up [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://mlhaynesdesign.com/wp-content/uploads/2010/09/google_instant.jpg" alt="" title="google_instant" width="480" height="240" class="alignnone size-full wp-image-770" /></p>
<p>You’ve researched keywords. You’ve filtered phrases. Your on-page and off-page content and metadata are optimized. And your site’s ready to pull out and ahead of the competition. High ranking is within reach, and glory is yours for the taking.</p>
<p>Then some unknown — with a name that starts with a capital “A” — shows up before you’ve even had a chance to take a breath. Bam! You’re right back in middle school, and this year’s teacher decided to rearrange the seating, and your name might as well start with a lowercase “z.”</p>
<p>Based on the gasps I heard last week, you’d think that the launch of <a href="http://www.google.com/instant/">Google Instant</a> blew out all the hard-fought SEO and shuttled the keyword crunchers back to their secret lairs to start all over in their quest to find the holy grail of search. You’d also think from the deafening silence that this change had finally stumped the search gurus and the online marketers who typically have so much to say (and sell) around the topic. For me, it got me thinking that maybe Google had it right: Put the power of search back in the hands of those doing the searching.</p>
<p>The instantaneous results, based on the predictive <a href="http://mashable.com/2009/12/11/google-suggest-quick-scroll/">Google Suggest</a> feature among others, are served up based on the spelling and relative popularity of a search term or phrase. The spelling, well there’s not much we can do about that at this point, but it will be interesting to see how many folks bum rush GoDaddy for new domains and how creative they get with the (mis)spelling of their names. Watch out for interesting approaches to content development as strategists and writers attempt to navigate these new rules. The world of search could get very interesting over the next few months as we watch the impact — letter by letter — of anticipating search in real time.</p>
<p>What I find most interesting, with the potential to make significant impact, is the increased influence of popularity on search results, real time or not. More speed and disruptive display adds another dimension to what could be a great push toward the democratization of results. Sure, the Google filter is there, and this won’t be a true, unadulterated presentation of available data (oh, they’re anticipating <a href="http://www.huffingtonpost.com/2010/09/09/google-instant-search-blo_n_710199.html">NSFW search</a> and you won&#8217;t like the results). Yes, there will be those users who are distracted by the bright and shiny results that pop up immediately. But what could really make Google Instant an instant and long-lasting hit is the user-centric nature of the process and the product delivered. I’ve been searching for that and can’t wait to see the results.</p>
<p><a href="http://www.talentzoo.com/news.php/Google-Delivers-Search-Engine-Optimization-in-an-Instant/?articleID=8233&#038;">This post also appears at TalentZoo&#8217;s blog, Digital Pivot, as &#8220;Google Delivers Search Engine Optimization in an Instant.&#8221;</a></p>
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		<title>creating culture</title>
		<link>http://mlhaynesdesign.com/creating-culture/</link>
		<comments>http://mlhaynesdesign.com/creating-culture/#comments</comments>
		<pubDate>Mon, 08 Feb 2010 16:00:50 +0000</pubDate>
		<dc:creator>ML Haynes Design</dc:creator>
				<category><![CDATA[creative]]></category>
		<category><![CDATA[interactive]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://mlhaynesdesign.com/?p=674</guid>
		<description><![CDATA[&#8220;I&#8217;m a Mechanic.&#8221; A simple statement of fact, a powerful declaration of affinity and a message of belonging in a time of insecurity. It also happens to be a small, but hard-working microsite developed by my team at the nine-to-five. We are about to develop and deploy the next phase of content and interactivity —with [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://mlhaynesdesign.com/wp-content/uploads/2010/02/imamechanic_home.jpg" alt="imamechanic.com" title="imamechanic_home" width="480" height="240" class="alignnone size-full wp-image-678" /></p>
<p>&#8220;I&#8217;m a Mechanic.&#8221; A simple statement of fact, a powerful declaration of affinity and a message of belonging in a time of insecurity. It also happens to be a small, but hard-working <a href="http://www.imamechanic.com">microsite</a> developed by my team at the nine-to-five.</p>
<p>We are about to develop and deploy the next phase of content and interactivity —with a side of social — for this brand portal. And as we kick-off this next round I&#8217;m thinking a lot about the creation/celebration of culture — the culture we identify with, the culture we gravitate toward, the culture we establish and define against previously mandated boundaries and borders. Experiencing the power of this brand in people&#8217;s professional and personal lives, it is no inconsequential task to steward the culture of both consumers and clients, people who have built this brand over generations. To authentically represent the brand and the people who have created culture around it continues to be our challenge.</p>
<p>Makes me think about the brands in my life. The brands that I would stand up for, declare an unwavering believe in, that encourage a feeling of &#8220;insider&#8221; for having stayed true and loyal. Not too many these days; how about you? </p>
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		<title>in a mobile frame of mind</title>
		<link>http://mlhaynesdesign.com/in-a-mobile-frame-of-mind/</link>
		<comments>http://mlhaynesdesign.com/in-a-mobile-frame-of-mind/#comments</comments>
		<pubDate>Tue, 03 Nov 2009 05:35:45 +0000</pubDate>
		<dc:creator>ML Haynes Design</dc:creator>
				<category><![CDATA[design]]></category>
		<category><![CDATA[interactive]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://mlhaynesdesign.com/?p=555</guid>
		<description><![CDATA[A recent project put me, once again, into a mobile frame of mind. The design challenges that come with a mobile initiative can be daunting, but the opportunities to rethink everything from audience to content to usability can be a great &#8220;reset&#8221; for a designer/developer. I warmed up with a swift reading of Cameron Moll&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://mlhaynesdesign.com/wp-content/uploads/2009/11/images-trustedreviews-com.jpg" alt="mobile device illustration" title="mobile device illustration" width="421" height="400" class="alignnone size-full wp-image-556" /></p>
<p>A recent project put me, once again, into a mobile frame of mind. The design challenges that come with a mobile initiative can be daunting, but the opportunities to rethink everything from audience to content to usability can be a great &#8220;reset&#8221; for a designer/developer. I warmed up with a swift reading of Cameron Moll&#8217;s <em><a href="http://mobilewebbook.com/">Mobile Web Design.</a></em></p>
<p>Moll makes an especially good point when referencing context, the &#8220;circumstances and conditions that surround a place, thing, or event.&#8221; While content and component (mobile device used) are important, it&#8217;s the context, the situation in which the user finds him/herself, and our attention to this detail that I think makes all the difference in an effective mobile web solution. I recommend this read to anyone designing in this space. I also recommend checking out these resources as well. Enjoy!</p>
<p><a href="http://weblog.cenriqueortiz.com/mobility/2007/09/16/the-mobile-context-the-effects-of-leveraging-the-mobile-context-a-framework-for-mobile-context/">The Mobile Context</a> by C. Enrique Ortiz</p>
<p><a href="http://www.littlespringsdesign.com/design/mobilize">Mobilize, Don’t Miniaturize</a> by Barbara Ballard</p>
<p><a href="http://www.passani.it/gap/">Global Authoring Practices for the Mobile Web</a> by Luca Passani</p>
<p><a href="http://www.cameronmoll.com/archives/000398.html">Mobile Web Design: The Series</a> by Cameron Moll</p>
<p><a href="http://patterns.design4mobile.com/index.php/Main_Page">Resources for designing and building mobile apps and sites</a> from Design For Mobile</p>
<p><a href="http://dev.mobi/node/293">Mobile Web Developer’s Guide</a> from mobiForge</p>
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		<title>seo: wash, rinse, repeat</title>
		<link>http://mlhaynesdesign.com/seo-wash-rinse-repeat/</link>
		<comments>http://mlhaynesdesign.com/seo-wash-rinse-repeat/#comments</comments>
		<pubDate>Mon, 21 Sep 2009 15:29:12 +0000</pubDate>
		<dc:creator>ML Haynes Design</dc:creator>
				<category><![CDATA[analytics]]></category>
		<category><![CDATA[interactive]]></category>
		<category><![CDATA[search engine optimization]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://mlhaynesdesign.com/?p=481</guid>
		<description><![CDATA[I was recently asked to &#8220;update the seo&#8221; on an existing web site. The concern was that we had, perhaps, been using &#8220;old keywords and phrases.&#8221; In a nutshell: The SEO had reached its sell-by date and stakeholders were eyeing the pitchforks and torches. Could I please use best practices to overhaul the site&#8217;s metadata, [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://mlhaynesdesign.com/wp-content/uploads/2009/09/shampoo_480x240.jpg" alt="shampoo_480x240" title="shampoo_480x240" width="480" height="240" class="alignleft size-full wp-image-482" /></p>
<p>I was recently asked to &#8220;update the seo&#8221; on an existing web site. The concern was that we had, perhaps, been using &#8220;old keywords and phrases.&#8221; In a nutshell: The SEO had reached its sell-by date and stakeholders were eyeing the pitchforks and torches. Could I please use best practices to overhaul the site&#8217;s metadata, and could I do it by Wednesday?</p>
<p>Well, the timing didn&#8217;t bother me as much as the emphasis on &#8220;best practices.&#8221; I&#8217;m no stranger to the term and I&#8217;ve been known to toss it out for effect on occasion. But this stopped me. I was curious about an established to-do list and went in search of just such a thing.</p>
<p>It was a short trip.</p>
<p>Not counting the &#8220;experts&#8221; who blatantly borrowed from each other (without sources or credits, typical) and the bloggers who recounted results that, no doubt, could not be replicated, I came up with nothing definitive on this. Try as I might — and with years of sourcing SEO and SEM — I was disappointed. I was also (self-inflicted) now tasked with putting down in writing what I would consider my version of SEO Best Practices™.</p>
<p>Some of these are no-brainers; if you&#8217;re doing SEO now you&#8217;re putting these into practice at each juncture. Others might not be so obvious or you might have another way of getting to the same result. If you&#8217;re reading this and inclined to comment and/or add to the list, please do. I&#8217;d like to think that the next person who has to extinguish a colleague&#8217;s flaming hair will do so with a bit more confidence and clarity having found this post.</p>
<p><strong>ML&#8217;s SEO Best Practices (v1.01)</strong></p>
<p><strong>Keywords:</strong> How are your keywords holding up and what kind of traffic are they bringing into your site? Notice I said &#8220;kind of traffic&#8221; because while traffic volume is a nice trend to watch, it&#8217;s the quality of that traffic that&#8217;s really having any effect on your site. Did you start out too broad, is the net you&#8217;re casting just too wide — bringing in visitors that &#8220;just aren&#8217;t that into you?&#8221; Also consider the alignment between those keywords and your content, which brings me to&#8230;</p>
<p><strong>Content:</strong> Are your keywords in sync with the content on the targeted page? Will visitors find what they&#8217;re searching for or will they be disappointed to find that your page (your site, your brand) is not what they need to complete the task at hand. Don&#8217;t be fooled — the metadata on your page can no longer do the heavy lifting. Content is king and optimized content that makes good on the promise of search results makes all the difference.</p>
<p><strong>Customers:</strong> Get to know them. Get to know them well. It&#8217;s not until you understand what they&#8217;re searching for — what task are they looking to accomplish — and why that you&#8217;ll truly know if your keywords and content are on point. Talk with customers (you may call them users or visitors, but if they&#8217;re &#8220;buying&#8221; what you&#8217;re &#8220;selling&#8221; they&#8217;re customers). What are they saying about your category, your competition, their desires and experiences? How can you better your site and pages to ensure that they have, consistently, the best experience on your site.</p>
<p><strong>Conversation:</strong> Paying attention to what your customers are saying is one thing. Really hearing how they talk is another. By listening to the words and phrases that are being used you can boost the effectiveness of the keywords that you choose. Get out of your head. Stop using &#8220;insider&#8221; language. Get to know the words that your customers are using when speaking — and searching — in your category and you&#8217;ll be ahead of the &#8220;conversation curve.&#8221; </p>
<p><strong>Nuts and bolts:</strong> Be aware of these &#8220;rules&#8221; — use 2-3 keyphrases per page; craft pages at approximately 250 words, adjusted as necessary; place keyphrases in headlines, subheadlines and hyperlinks within copy. Then ditch the &#8220;rules&#8221; and read the content you&#8217;ve created. Try again if you&#8217;re sounding robotic or nonsensical. Remember that while your visitors are looking for answers they&#8217;re also looking for reasons to care about your brand, your product or service.</p>
<p><strong>Helpful links:</strong> Here are a few resouces that I&#8217;ve found handy. Comment and add to the list.</p>
<p>SEOmoz &#8211; <a href="http://www.seomoz.org/article/beginners-guide-to-search-engine-optimization">Beginner&#8217;s Guide to Search Engine Optimization</a></p>
<p>Search Engine Guide &#8211; <a href="http://www.searchengineguide.com/diane-aull/unleashed-keywords-and-content.php">Unleashed: Keywords and Content</a></p>
<p>David Mihm &#8211; <a href="http://www.davidmihm.com/blog/">Mihmorandum</a></p>
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		<title>monopoly plus google = game time</title>
		<link>http://mlhaynesdesign.com/monopoly-plus-google-game-time/</link>
		<comments>http://mlhaynesdesign.com/monopoly-plus-google-game-time/#comments</comments>
		<pubDate>Tue, 15 Sep 2009 06:08:00 +0000</pubDate>
		<dc:creator>ML Haynes Design</dc:creator>
				<category><![CDATA[blog]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[interactive]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://mlhaynesdesign.com/?p=461</guid>
		<description><![CDATA[Monopoly City Streets, promoted as &#8220;you versus the world in the biggest live game of Monopoly in history,&#8221; is the love-child of Hasbro and Google. A gargantuan MMORPG (massively multiplayer online role-playing game), City Streets takes play out of the virtual world, into the streets (quite literally) and back into the virtual world. Players buy [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://mlhaynesdesign.com/wp-content/uploads/2009/09/monopoly_480x240.gif" alt="monopoly city streets" title="monopoly_480x240" width="480" height="240" class="alignleft size-full wp-image-464" /></p>
<p><a href="http://www.monopolycitystreets.com/">Monopoly City Streets</a>, promoted as &#8220;you versus the world in the biggest live game of Monopoly in history,&#8221; is the love-child of Hasbro and Google. A gargantuan MMORPG (massively multiplayer online role-playing game), City Streets takes play out of the virtual world, into the streets (quite literally) and back into the virtual world. Players buy streets and engage in &#8220;property empire building on an unimaginable scale.&#8221;</p>
<p>Off to a less-than-stellar start, the game failed — quite publicly — September 9 when 1.7 million people tried to register simultaneously. As Hasbro prepares to punch the &#8220;reset&#8221; button on the game, most insiders expect that an even greater audience will push the limits of the registration tool. The re-launch is expected to be this week; the <a href="http://blog.monopolycitystreets.com/">blog</a> is currently working overtime.</p>
<p>I&#8217;m not especially keen on playing, keeping up with Bay Area real estate is enough &#8220;game playing&#8221; for me. But I will be watching the lifecycle of this game/campaign. I&#8217;ve been waiting for a brand to pick up the Google Maps API and use it to enhance both the brand and the consumer&#8217;s experience of the brand. Pete Cashmore over at <a href="http://mashable.com/2009/09/07/monopoly-google-maps/">Mashable</a> shared this insight into the creation of the game: &#8220;What the coverage doesn’t mention is the level of involvement Google had here: while in theory this could have been built on the Google Maps API with little input from the search engine maker itself, all reports seem to indicate that Google had a direct role in bringing the game to fruition.&#8221;</p>
<p>Let the game begin. Again.</p>
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